Suppoted Sharepoint templates and limitations

Templates and apps supported for backup in Microsoft SharePoint Online

Supported site type:

• Teams site

• Communication site

Supported templates - Team site

	Event planning	Project management	Retail management team	Store collaboration	Training and courses	Training and development team	Team collaboration	Wiki Pages	Employee onboarding team	Crisis communication team	IT help desk
List	yes	yes	yes	yes	yes	yes	yes	yes	yes	yes	yes
Document library	yes	yes	yes	yes	yes	yes	yes	yes	yes	yes	yes
Page	yes	yes	yes	yes	yes	yes	yes	yes	yes	yes	yes
Space	no	no	no	no	no	no	no	no	no	no	no
News post	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)
News link	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)	yes (it is page)
Plans	no	no	no	no	no	no	no	no	no	no	no
Event list	yes	yes	yes	yes	yes	yes	yes	yes	yes	yes	yes
App	no	no	no	no	no	no	no	no	no	no	no
Link	no	no	no	no	no	no	no	no	no	no	no

Supported templates - Communication site

	Crisis management	Leadership connection	Learning central	Showcase	Topic	Volunteer center	Department	Human resources	Event	new employee onboarding	Blank
List	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Document library	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Page	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Space	No	No	No	No	No	No	No	No	No	No	No
News post	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
New link	No	No	No	No	No	No	No	No	No	No	No
Event list	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
App	No	No	No	No	No	No	No	No	No	No	No

Supported elements on the site

• List

• List template

  • Issue tracker

  • Employee onboarding

  • Event itinerary

  • Asset manager

  • Recruitment tracker

  • Travel requests

  • Work progress tracker

  • Content scheduler

  • Gift ideas

  • Expense tracker

  • Recipe tracker

  • Blank

  • Progress tracker

  • Inventory list

• Document library

• Page

• News post

• Event list

Unsupported templates

• Communication site template - Department

• Communication site template - New employee onboarding

Unsupported elements on templates

• Space

• Plans

• App

• Link - restore

• List - template - Playlist

Limitations

• Sometimes, after restoring the site, it may not be set as the original home page.

• Theme and site template are not backed up and restored on subsites.

• Sometimes it is not possible to set the owner of the restored site.

• The order of items in the lists may be different after the restore.

• The menu items of the site after restore may have a different order.

• Hidden list cannot be restored.

• After restoring the pages on which the lists were placed, the connection between the page and the list is not restored. You need to re-add the link to the restored list in the webpart.

• Attachments are stored in base64 format. This encoding causes an overhead of 33–37%. This should be taken into account when restoring emails with attachments as large attachments may exceed the maximum message size (the estimated maximum size of the attachment that can be restored is 109 MB assuming the maximum message size is set to 150 MB).

• Restoring recurring event will only restore it as single event. To restore all occurrences, enable Overwrite existing files option.

Backup Destination

If the backup destination is configured on Data Domain, it is recommended to use local disk as staging space.

Teams chat messages

Storware Backup & Recovery is using Evaluation mode as the default model.

Payment models and licensing requirements for Microsoft Teams APIs - Microsoft Graph

There is 500 messages limit (per month per tenant per app). If this model is not sufficient for your organization, you should enable metered APIs and services in Microsoft Graph:

Enable metered APIs and services in Microsoft Graph - Microsoft Graph

Enabling metered APIs and services in Microsoft Graph, will be billed for any metered charges. This association also allows you to use Azure Cost Management + Billing to understand and manage the costs of the application.

Cost Management + Billing - Microsoft Cost Management

Following are not supported

• Marking messages as read or not read is not supported. Restored messages are always marked as read.

• OneNote files are not supported.

• OneNote tabs are not supported.

• Sharepoint comments are not supported.

• List comments are not supported.

• Calendar Groups are not supported.

• Site comments and likes are not supported.

• Wiki content is not supported.

• SharePoint site collection recycle bin is not supported

• External SharePoint lists are not supported.

• Categories in contacts are not supported.

Status Recovery Limitations

• If a document/item was in Check Out state when the backup was created, item's last version will not be restored to the target SharePoint and will be available for viewing only. Previous versions (if any) will be restored.

• If the Declare this item as a record action was originally applied to list item, the relevant status will not be preserved. Instead, the restored item status will be set in accordance with the target list/library content approval workflow.

• Original status On Hold will not be restored.

• Versioning settings of SharePoint lists are not preserved during restore.

• Restoring Generic List and Pages Library may fail with the "No content type 'XXX' found in web YYY" error.

• The Created By field of restored documents is updated with the account performing restore.

• Some Rating Settings of Discussion lists values are not restored.