How to enable vProtect DEBUG mode

Quite often support will ask for debug logs for more in-depth troubleshooting. In order to do that please follow the steps below.

vProtect Node

1. Edit /opt/vprotect/log4j2-node.xml change INFO to DEBUG in <Property name="logLevel">...</Property> tag

2. Restart vProtect-node service:

   systemctl restart vprotect-node

3. Proceed with operations that need to be logged.

4. Then collect logs from /opt/vprotect/logs/<NODE_NAME> directory.

vProtect Server

1. Edit /opt/vprotect/log4j2-server.xml change INFO to DEBUG in <Root level="..."> tag

2. Restart vProtect-server service:

   systemctl restart vprotect-server

3. Proceed with operations that need to be logged.

4. Then collect logs from /opt/vprotect/logs/api and /opt/vprotect/logs/appserver directories.