Collecting logs

Using Web UI

General logs

1. Go to the Logs section (top bar)

2. You'll see directories for api, appserver and one directory for each node (same as their names)

3. To download all logs - click the button Download all logs which will generate an archive containing all logs

4. To download a specific file - browse to the directory and click the name of the log

Backup-related logs

1. Go to the VM details and backup history tab

2. Click the second icon on the right of the backup you want to collect logs for

3. Downloaded file is vprotect_daemon.log file filtered, so it should contain only entries related to the tasks of backup/restore operations related to this backup

Directly from the operating system

vProtect Node

Log files are stored in this folder: /opt/vprotect/logs/<node_name>:

• vprotect_client.log - stores CLI-related messages

• vprotect_daemon.log - stores vProtect Node's engine-related message

vProtect Server

Log files are stored in:

• /opt/vprotect/logs/appserver - application server (hosting vProtect Server) messages

• /opt/vprotect/logs/api - vProtect Server application logs

Hyper-v Agent

For Hyper-v agent, logs are stored in this folder: c:\Program Files\HyperVAgent\Hyper-v Agent\bin\Logs