Common problems

Server communication error

If there is a server connection problem, please check the server status.

Log in as the kodo user and execute the following command:

[kodo@kodoserver]$ /opt/storware/kodo-server/api-core/bin/status.sh
API (pid:1618) running.

Check if the firewall doesn't block connections

Check if the firewall (global/on workstation/on the server) doesn't block connections to the api-core component, default port: 8181.

[kodo@kodoserver]$ /opt/storware/kodo-server/api-core/bin/status.sh
API (pid:1618) running.

Check the KODO server version

You can check this using a web browser, provide the KODO server IP address test connection: https://kodoserver_IP:8181/api/version

A version of the installed KODO server should be displayed.

YOu can also check the installed server version using the following command

[kodo@kodoserver]$ curl -k https://localhost:8181/api/version
{"value":"4.1.2-ec10373"}

Support contact - when something went wrong

In case of any installation problems please contact with Storware Support Team.